Cyber Monday has become one of the busiest — and most lucrative — online shopping days of the year. The National Retail Federation estimates that almost 64 million people will be looking for deals today. But for shoppers with disabilities, it can be a lot harder to take advantage of sales and promotions online. A significant number of the biggest retail websites are not compliant with the Americans with Disabilities Act or Web Content Accessibility Guidelines, which lay out best practices to help make sites easier to navigate by people who are, for example, blind or hearing-impaired. Marketplace’s Kimberly Adams spoke with Josh Basile, community relations manager at tech accessibility company accessiBe, as well as a quadriplegic who uses assistive devices to help him navigate the internet, about how accessibility issues impact him when he shops online.
Listen to the episode here: Cyber Monday sales.